I was impressed with the organization of materials, tools and the prominent display/use of the engineering documents Helios drafted specifically for our job. Installation staging was done just inside the barn outside of the fall weather. No other contractor we consulted offered this full range of credentials.In our case 60 panels were to be installed on the south-facing roof of the barn. Among the proposals received we chose Helios because the proposal had a readable statement of work saying exactly what would be done, the price was very competitive and realistic and we were reassured by the fact that the work would be managed by Tim, a PE, PMP and a NABCEP Certified Solar Energy Professional. I am particularly pleased that we chose Tim Rumford and Helios Solar Systems. Helios has certainly validated that trust. Ultimately, if we decide to go forward, we have to put our trust in one chosen contractor. We attempt to make some intelligent decisions about site suitability, feasibility, affordability and choosing among options. We discover that there is much to learn and that there are many installers – a likeable community of tradesmen - who will help educate us and who are eager to do business. After sales support - Helios is there when you need them, in helping take care of all the after-installation-work including SREC registration, Monitoring services, etc.įor the property owner considering installing alternative energy systems several things happen: It starts with, “I think that I have an idea.†Next is getting educated on something most of us know nothing about. Helios strives to exceed customer expectations. The installation crews are neat, courteous and professional and leave the site in a pristine condition. The installation team arrives on time, and installs the system without disruption to the owners or their neighbors. Designs, Permits, Equipment, Installation, and Inspections are are closely monitored, managed and controlled.Job site management - Helios installations are performed in an efficient and meticulous manner. Timely - Helios gets the job done on schedule. Engineering excellence - the Owner, Tim, is a Professional Engineer an personally approves every design and makes sure they meet stringent standards. The proposals are professional and explain all necessary information, terms and conditions. Sales Process/Personal service - Helios takes the time necessary to completely explain all aspects of the solar technology, economics and societal benefits.
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